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WhatsApp integration

See whether WhatsApp is ready before your workflow relies on it.

Direct answer

Bring supported WhatsApp conversations into Rellooma with customer context, ownership and connection requirements visible.

01 · What your team can see

01

Eligible WhatsApp business account and phone number

Confirm the business account and phone number are eligible before connection.

02

The Meta access needed to manage messages

Meta—not Rellooma—grants the access required to manage supported messages.

03

Consent, templates and service window before a reply is sent

Consent, approved templates and the service window still govern outbound replies.

02 · From message to next action

1

Receive

Bring in a supported message or start with a Sandbox test.

2

Connect

Place the message beside the right customer details.

3

Decide

Use approved business rules and AI help to prepare the next step.

4

Hand off

Keep the responsible person, history and next action visible.

03 · Product workflow

Your team can see whether the connection is ready, disconnected or needs attention before using it.

Sandbox product example · synthetic names · live sending off

Illustrative channel setup. This illustration does not confirm a live connection or Meta approval.
This illustration does not confirm a live connection or Meta approval.View full screenshot (opens in a new tab)

04 · Where your team stays in control

Meta controls permissions, app review, business verification and service availability. Rellooma cannot grant or imply provider approval.

After an eligible account is connected, Rellooma receives supported messages and keeps the channel source with the conversation.

Security

05 · What you need before live use

What you need before live use

To use WhatsApp live, connect an eligible business account and phone number through the approved Meta setup. Meta must grant the required access. Consent, approved templates and the active service window still control which outbound messages can be sent.

Help

06 · Questions before connecting a channel

Does Rellooma grant WhatsApp approval?

No. Meta and the business account control verification, permissions, templates and availability.

What does the current proof show?

It shows the product's Sandbox integrations screen and its visible safety state. It does not prove Meta approval or a live WhatsApp connection.

07 · Create account

Bring the customer story and next step into one workspace.

Create an account to explore Rellooma. Live use begins only after the channel, business rules and responsible teammate are ready.