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Operational analytics

Operational analytics

Direct answer

See conversation, handoff, automation and CRM totals, then return to the work that needs attention.

01 · What your team can see

01

Useful activity totals without customer message text

Review stored activity totals without exposing customer message text in general analytics.

02

Conversations and handoffs that need review

Distinguish work that needs review from unavailable data; unavailable never means zero.

03

Links back to the work behind each total

Return from a total to its supporting operational view when that evidence exists.

02 · From message to next action

1

Receive

Bring in a supported message or start with a Sandbox test.

2

Connect

Place the message beside the right customer details.

3

Decide

Use approved business rules and AI help to prepare the next step.

4

Hand off

Keep the responsible person, history and next action visible.

03 · Product workflow

The visitor receives a truthful next step without an invented form submission, promise or capability.

Sandbox product example · synthetic names · live sending off

Operational analytics. Sandbox product example · synthetic names · live sending off
Sandbox product example · synthetic names · live sending offView full screenshot (opens in a new tab)

04 · Where your team stays in control

Only current product, provider and owner facts are presented. Unverified delivery, pricing, legal or availability claims remain gated.

Rellooma turns activity counts into a clear team overview without copying customer message text into general analytics.

Security

05 · What you need before live use

What you need before live use

Start with a private workspace, approved business information and Sandbox tests. A live channel also needs eligible Meta assets, the required permissions and a final team review.

Help

06 · Questions before connecting a channel

Does a visible channel mean live sending is enabled?

No. The connection, permissions, service window, business rules and responsible teammate must all be ready.

What happens when automation should not continue?

Uncertain, sensitive or approval-dependent work goes to a person with the conversation history attached.

07 · Create account

Bring the customer story and next step into one workspace.

Create an account to explore Rellooma. Live use begins only after the channel, business rules and responsible teammate are ready.