01
Workspace boundaries
Customer and conversation context stays scoped to the workspace operating it. Access in the interface does not replace server authorization.
Trust at Rellooma
Clear boundaries for customer-facing automation.
Rellooma is designed so conversation context, workspace authority, provider state and human control remain visible instead of disappearing behind an AI promise.
02
Human authority
Teams can take over a conversation, keep the history intact and resume automation deliberately when the situation is ready.
03
Provider-aware actions
A connected label is not send authority. Eligibility, permission, policy and service-window state still govern provider actions.
04
Truthful AI
AI can assist with drafts and decisions inside configured boundaries. It does not own pricing, consent, availability or regulated advice.
What we state—and what we do not
Put control next to the conversation.
We describe product controls that are represented in the Rellooma workflow. We do not claim certifications, uptime, provider approval, customer results or compliance status without current evidence.
Read security guidance