Help

Start safely, understand state and recover without guessing.

Help covers account setup, Meta prerequisites, WhatsApp, Instagram, Conversations, CRM, Studio, settings, security, billing and troubleshooting.

These guides describe the documented product workflow. Confirm the visible role, connection and permission state in the App before live use.

Task index

02 · Safe sequence

Task-first instructions distinguish Sandbox from Live and explain expected state, permission boundaries and human takeover.

1
Open Getting started and confirm whether app access is currently available.
2
Prepare the workspace role, approved business facts and required Meta assets.
3
Follow the channel or module guide in Sandbox before enabling any live action.
4
Use Troubleshooting when the visible state differs; do not repeat a provider action blindly.

03 · Expected result

Use Troubleshooting when the visible state differs; do not repeat a provider action blindly.

Help covers account setup, Meta prerequisites, WhatsApp, Instagram, Conversations, CRM, Studio, settings, security, billing and troubleshooting.

04 · If the expected state does not appear

Stop before repeating a provider or mutation action. Record route, time and safe visible state—never message content, tokens or customer data.

Reviewed 24 August 2026