Instagram setup

Authorize an eligible Instagram business identity with the required message-management scopes.

These guides describe the documented product workflow. Confirm the visible role, connection and permission state in the App before live use.

Task index

02 · Safe sequence

Current live storage does not prove comment subscription; comment/private-reply behavior remains gated until provider subscription is verified.

1
Prepare an eligible Instagram professional account; the current Instagram Login path does not require a linked Facebook Page.
2
In Connections → Instagram, complete Meta authorization with only the displayed required scopes.
3
Verify the stored account and permission state; comment-trigger subscription is not currently represented as available.
4
Test an inbound supported event in Sandbox and confirm human ownership before any assisted reply.

03 · Expected result

Test an inbound supported event in Sandbox and confirm human ownership before any assisted reply.

Authorize an eligible Instagram business identity with the required message-management scopes.

04 · If the expected state does not appear

Stop before repeating a provider or mutation action. Record route, time and safe visible state—never message content, tokens or customer data.

Reviewed 24 August 2026