Frequently asked questions

Find concise answers about App access, commercial-term boundaries, Meta prerequisites, sandbox/live state, AI control and data boundaries.

These guides describe the documented product workflow. Confirm the visible role, connection and permission state in the App before live use.

Task index

02 · Safe sequence

Answers name prerequisites and limitations and link to task pages for setup and recovery.

1
Start with the question that matches the visible state, not an assumed provider cause.
2
Follow the linked task guide and its prerequisites.
3
Compare the expected result with the server-visible state.
4
If they differ, use Troubleshooting and avoid sharing sensitive data.

03 · Expected result

If they differ, use Troubleshooting and avoid sharing sensitive data.

Find concise answers about App access, commercial-term boundaries, Meta prerequisites, sandbox/live state, AI control and data boundaries.

04 · If the expected state does not appear

Stop before repeating a provider or mutation action. Record route, time and safe visible state—never message content, tokens or customer data.

Can I create an account now?

Yes. Create account opens the Rellooma App directly. The 7-day trial and plan values on this Website are Preview drafts, not active App entitlements.

Does Connected mean Meta approved and healthy?

No. It is stored connection/permission state, not a live health, review or approval guarantee.

Can AI send without a person?

Only an explicitly authorized, policy-valid live path may send. Low confidence or missing authority must hand off.

What should I include in a problem report?

Route, time and safe visible state—never message content, tokens or customer data.

Reviewed 24 August 2026