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Trial and billing

Trial and billing

Account creation is available. The proposed 7-day trial, paid plans and billing remain Preview drafts until the App enforces them and Paddle Live is approved.

These guides describe the documented product workflow. Confirm the visible role, connection and permission state in the App before live use.

02 · Safe sequence

The server must control access; billing updates and screen labels cannot grant access by themselves.

  1. 1

    Treat the Website plans and 7-day trial as a Preview draft until the App enforces them on the server and Paddle Live is approved.

  2. 2

    The proposed trial is 1 workspace, 2 seats, 100 MAC, 150 successful customer-facing AI replies, 300 automation actions, 100 MB media and 1 eligible live connection; broadcast, API and bulk stay disabled.

  3. 3

    No payment method or automatic charge is proposed. At the AI cap, AI auto-reply and AI-triggered automation pause while human and inbound work continue.

  4. 4

    At Day 7, AI/automation outbound pauses. A configured inbound transition may last up to 72 hours, followed by read-only/export access up to Day 14 and policy-governed cleanup by Day 30. Only a verified Paddle event plus server reconciliation may unlock paid capability; a browser success screen never grants access.

03 · Expected result

Expected result

At Day 7, AI/automation outbound pauses. A configured inbound transition may last up to 72 hours, followed by read-only/export access up to Day 14 and policy-governed cleanup by Day 30. Only a verified Paddle event plus server reconciliation may unlock paid capability; a browser success screen never grants access.

Account creation is available. The proposed 7-day trial, paid plans and billing remain Preview drafts until the App enforces them and Paddle Live is approved.

04 · If the expected state does not appear

If the expected state does not appear

Stop before repeating a provider or mutation action. Record route, time and safe visible state—never message content, tokens or customer data.

Troubleshooting

Reviewed 24 August 2026