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Integration states

Integration states

Distinguish sandbox, active stored authorization, disconnected and reauthorization-required states.

These guides describe the documented product workflow. Confirm the visible role, connection and permission state in the App before live use.

02 · Safe sequence

A manual health label is not a live provider-health guarantee. Recheck current provider state before relying on a channel.

  1. 1

    Open Connections and select the provider only from the intended workspace.

  2. 2

    Review stored account, scope and connection state plus its last evidence time.

  3. 3

    Treat connected as stored state, not live provider health or approval.

  4. 4

    If reauthorization is requested, stop dependent Live actions and repeat only the official provider authorization flow.

03 · Expected result

Expected result

If reauthorization is requested, stop dependent Live actions and repeat only the official provider authorization flow.

Distinguish sandbox, active stored authorization, disconnected and reauthorization-required states.

04 · If the expected state does not appear

If the expected state does not appear

Stop before repeating a provider or mutation action. Record route, time and safe visible state—never message content, tokens or customer data.

Troubleshooting

Reviewed 24 August 2026