Operational analytics

Use operational totals from the current workspace to inspect queues, human review and recovery—not message content.

These guides describe the documented product workflow. Confirm the visible role, connection and permission state in the App before live use.

Task index

02 · Safe sequence

Counts describe the synthetic/current workspace state; they are not customer results, benchmarks or capacity guarantees.

1
Open Analytics from the signed-in workspace; the current view shows all-time stored totals, not a date-range report.
2
Review the six workspace totals: conversations, messages, human handoffs, automation runs, blocked attempts and CRM customers.
3
Read each definition before interpreting the number; volume does not establish sentiment, quality or business outcome.
4
Use View records to inspect the relevant Inbox, Automations or CRM source; this page currently has no export or period comparison.

03 · Expected result

Use View records to inspect the relevant Inbox, Automations or CRM source; this page currently has no export or period comparison.

Use operational totals from the current workspace to inspect queues, human review and recovery—not message content.

04 · If the expected state does not appear

Stop before repeating a provider or mutation action. Record route, time and safe visible state—never message content, tokens or customer data.

Reviewed 24 August 2026