Scope and operating boundary
Terms should align account access, acceptable use, billing, suspension, data handling and provider dependencies with the service offered.
Terms structure
Know which commercial terms need an explicit agreement.
Governing law, contracting entity, paid terms, cancellation and dispute handling belong in an agreed service contract.
Current limitation
No governing law, price, refund promise or legal entity detail is invented on this page.
Decision this page supports
You can see which commitments require an explicit contract instead of relying on generic legal language.
Current published text
The text that applies today is published in English in the Rellooma app.
Working legal draft · English canonical
Draft clauses for owner and counsel review
This English text is a non-operative review draft. It is not an effective policy, executed agreement or legal advice. Facts and clauses marked as open must be verified before publication.
DRAFT — NOT EFFECTIVE. No customer agreement or legal commitment is created by this page.
Operator & contact identity
Service scope & account
AI role & human review
Plans, pricing & billing
Channel/provider dependency
Acceptable use & enforcement
Suspension, termination & data
IP, liability & governing terms
Scope and account
Proposed: Rellooma is software for customer conversations and configured business workflows. Access, permitted users, eligibility and any order-specific terms must be confirmed in the final agreement. A public demonstration is not a purchased service.
Customer content and permitted use
Proposed: customers retain rights they hold in content they submit and are responsible for having authority to submit it and instruct its processing. The service licence should be limited to providing and securing the contracted service. AI training, secondary use and output rights require express reviewed terms.
Availability and third parties
The service may depend on third-party channels and infrastructure. Availability, permissions and provider policies may change. No uptime commitment or uninterrupted channel access is offered by this draft.
Commercial terms
Paid checkout is not represented as active. Prices, billing interval, seller, currency, taxes, renewal, cancellation and refund rules must match the accepted App and payment-provider release before an order is offered. Agency access remains request-only.
Suspension, termination and data
Final terms must define proportionate suspension, notice and appeal, account termination, data export and deletion. No time-limited trial or automatic expiry is established here.
Warranties, liability and disputes
No governing law, venue, liability cap, indemnity or consumer-rights waiver is supplied by this draft. Counsel must prepare these provisions for the actual customer population and preserve non-excludable statutory rights.