Eligible Instagram business account
Confirm the Instagram business account is eligible before connection.
Instagram integration
See whether Instagram is ready before your workflow relies on it.
Direct answer
Bring supported Instagram customer conversations into the same accountable context and handoff model.
01 · What your team can see
Access to receive and manage supported messages
Meta controls access to receive and manage supported direct messages.
DM review now; comment replies stay unavailable until verified
Current proof covers DM review; live comment replies remain unverified and unavailable.
02 · From message to next action
Receive
Bring in a supported message or start with a Sandbox test.
Connect
Place the message beside the right customer details.
Decide
Use approved business rules and AI help to prepare the next step.
Hand off
Keep the responsible person, history and next action visible.
03 · Product workflow
Your team can see whether the connection is ready, disconnected or needs attention before using it.
Sandbox product example · synthetic names · live sending off
04 · Where your team stays in control
Meta controls permissions, app review, business verification and service availability. Rellooma cannot grant or imply provider approval.
After an eligible account is connected, Rellooma receives supported messages and keeps the channel source with the conversation.
Security05 · What you need before live use
What you need before live use
To use Instagram live, connect an eligible business account and grant message access through Meta. DMs can be tested; comment and private-reply flows stay unavailable until the required live access is verified.
Help06 · Questions before connecting a channel
Are Instagram comments active in the current live path?
Not proven. The repository can normalize sandbox comment/private-reply inputs, but live comment subscription is not evidenced and is not claimed here.
What does the screenshot prove?
It shows the product's Sandbox integrations screen and its visible safety state. It does not prove Meta approval or a live Instagram connection.
07 · Create account
Bring the customer story and next step into one workspace.
Create an account to explore Rellooma. Live use begins only after the channel, business rules and responsible teammate are ready.