Inbound job
Separate availability, service and aftercare questions before a person confirms the next step.
Beauty conversation workflow
Keep beauty inquiries organized from first message to human follow-up.
Direct answer
Structure service questions, availability, preferences and follow-up while a person retains control of advice and booking.
01 · From inquiry to next action
Customer context
Keep preferred service, location and declared timing as visible fields—not guessed attributes.
Human handoff
Send booking-sensitive work to staff with the original conversation attached.
02 · A practical workflow
Inbound job
Separate availability, service and aftercare questions before a person confirms the next step.
Customer context
Keep preferred service, location and declared timing as visible fields—not guessed attributes.
Human handoff
Send booking-sensitive work to staff with the original conversation attached.
What still needs a person
Rellooma does not confirm an appointment or provide treatment advice without an authoritative system and human policy.
03 · Example conversation
Customer
“Do you have time for a colour appointment next Tuesday?”
Rellooma workflow
Keep preferred service, location and declared timing as visible fields—not guessed attributes.
Send booking-sensitive work to staff with the original conversation attached.
04 · How Rellooma helps
Rellooma keeps the original message, useful customer details, owner and next action together.
The next person can continue with the customer's question and history already in view.
05 · What still needs a person
Rellooma does not confirm an appointment or provide treatment advice without an authoritative system and human policy.
Your team still confirms sensitive, booking, pricing or availability decisions. Connected channels also need the right Meta access.
06 · See the product
Keep the team focused on what needs attention
- Conversations waiting for an owner
- Follow-ups that need review
- Channel or handoff issues
07 · Questions before adopting the workflow
Is this a result guarantee?
No. Results depend on your channels, business information, team and the way you use the workflow.
Can automation complete every case?
No. Uncertain, sensitive or approval-dependent work should go to a person.
09 · Create account
See whether this workflow fits the way your team works.
Your team still confirms sensitive, booking, pricing or availability decisions. Connected channels also need the right Meta access.