Inbound job
Record the listing, campaign or area the buyer or renter mentions in their inquiry.
Real estate conversation workflow
Keep real estate inquiries organized from first message to human follow-up.
Direct answer
Keep property interest, source, viewing questions and agent ownership connected to the original conversation.
01 · From inquiry to next action
Customer context
Record declared property criteria without inferring finances, eligibility or protected characteristics.
Human handoff
Assign viewings and negotiation questions to an agent with source and history intact.
02 · A practical workflow
Inbound job
Record the listing, campaign or area the buyer or renter mentions in their inquiry.
Customer context
Record declared property criteria without inferring finances, eligibility or protected characteristics.
Human handoff
Assign viewings and negotiation questions to an agent with source and history intact.
What still needs a person
Automation cannot promise availability, price, eligibility, financing or transaction outcome.
03 · Example conversation
Customer
“Is the two-bedroom listing in Kadıköy available to view?”
Rellooma workflow
Record declared property criteria without inferring finances, eligibility or protected characteristics.
Assign viewings and negotiation questions to an agent with source and history intact.
04 · How Rellooma helps
Rellooma keeps the original message, useful customer details, owner and next action together.
The next person can continue with the customer's question and history already in view.
05 · What still needs a person
Automation cannot promise availability, price, eligibility, financing or transaction outcome.
Your team still confirms sensitive, booking, pricing or availability decisions. Connected channels also need the right Meta access.
06 · See the product
Keep the team focused on what needs attention
- Conversations waiting for an owner
- Follow-ups that need review
- Channel or handoff issues
07 · Questions before adopting the workflow
Is this a result guarantee?
No. Results depend on your channels, business information, team and the way you use the workflow.
Can automation complete every case?
No. Uncertain, sensitive or approval-dependent work should go to a person.
09 · Create account
See whether this workflow fits the way your team works.
Your team still confirms sensitive, booking, pricing or availability decisions. Connected channels also need the right Meta access.