Scope and operating boundary
This page explains the relevant product boundary, provider dependency and customer responsibility in plain language.
Billing, cancellation & refunds
Billing, cancellation & refunds, written around the service you actually use.
Paid checkout is not active on this Site release. No seller, tax, renewal or refund terms are offered until the App and payment-provider configuration and approved customer terms are verified.
Current limitation
It does not invent a legal entity, jurisdiction, provider list, retention period or right that has not been confirmed.
Decision this page supports
You can understand the practical boundary and identify the facts that belong in an agreed service document.
Current published text
The text that applies today is published in English in the Rellooma app.
Working legal draft · English canonical
Draft clauses for owner and counsel review
This English text is a non-operative review draft. It is not an effective policy, executed agreement or legal advice. Facts and clauses marked as open must be verified before publication.
DRAFT — NOT EFFECTIVE. No customer agreement or legal commitment is created by this page.
Plans, pricing & billing
Suspension, termination & data
IP, liability & governing terms
Current checkout status
Paid checkout is not represented as active by this Site draft. Do not submit payment details or rely on prices, seller identity, currency, tax, renewal, invoice, cancellation or refund terms until the accepted App and payment-provider release is verified and the owner publishes approved commercial terms.
No refund or cancellation promise
No fixed cancellation process, renewal timing, refund entitlement, withdrawal wording or Merchant of Record identity is established here. A final version must match the live checkout and applicable statutory consumer rights, and must be reviewed by counsel and the payment-provider owner.
Free plan and Agency access
Do not use this draft to infer a trial, expiry, automatic charge or paid checkout. Free-plan duration and usage terms must be synchronized to the exact accepted App release. Agency remains request-only until the documented security gate passes.