Scope and operating boundary
This page explains the relevant product boundary, provider dependency and customer responsibility in plain language.
AI transparency
AI transparency, written around the service you actually use.
Explain where AI assists, how confidence and policy affect action, when humans take over, what telemetry is kept and which provider facts remain variable.
Current limitation
It does not invent a legal entity, jurisdiction, provider list, retention period or right that has not been confirmed.
Decision this page supports
You can understand the practical boundary and identify the facts that belong in an agreed service document.
Current published text
The text that applies today is published in English in the Rellooma app.
Working legal draft · English canonical
Draft clauses for owner and counsel review
This English text is a non-operative review draft. It is not an effective policy, executed agreement or legal advice. Facts and clauses marked as open must be verified before publication.
DRAFT — NOT EFFECTIVE. No customer agreement or legal commitment is created by this page.
AI role & human review
AI limitations & safety
Human handoff & feedback
Public Live Test boundary
Data categories & purposes
Rights & secure requests
Role and limits
AI may assist with drafts, summaries or configured decisions, but outputs can be inaccurate or incomplete. Human review remains necessary for consequential communications and commitments unless the accepted product configuration proves otherwise.
Data and providers
Model provider, purpose, retention, training use, transfer location and profiling facts must come from the accepted App release and provider agreements. No training exclusion, residency or automated-decision claim is made here.
Authority and safety
The public Site assistant remains disabled unless an approved public-only contract is active. It must not access tenant data, private conversations, credentials, internal prompts, CRM writes, refunds or legal commitments.